All leaders have noble aspirations. We are yet to meet the leader who aspires to destroy shareholder value, irritate customers and alienate staff! Yet despite best intentions, 70% of all change efforts fail. That is because success is not a matter of intention; it is a matter of alignment. TAP partner with leaders to align their organizations to their aspirations. Since our inception in 2001, we have supported dozens of business transformations, and hundreds of individual leader transformations; many of which you can read about on this site.
“Since contracting with TAP, D&B Australia has achieved a 52% increase in profit, and our Customer Satisfaction Index has increased from 77.5% to 81%. The service experience provided by TAP is exceptional. The team is insightful, highly competent, and attuned to our specific business needs. They are real partners to our business.
It has been an absolute pleasure working with them and the value they have provided to D&B Australia and New Zealand is inestimable. I look forward to working with them on the next phase of our journey.”Christine Christian
Break-through research on how leaders transform.
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WHY CHANGE EFFORTS FAILDOWNLOAD THE WHITE PAPER (PDF)
ORGANISATIONAL TRANSFORMATION: CREATING ALIGNMENT FROM THE OUTSIDE INDOWNLOAD THE WHITE PAPER (PDF)
LEADERSHIP TRANSFORMATION: CREATING ALIGNMENT FROM THE INSIDE OUTDOWNLOAD THE WHITE PAPER (PDF)